If you are a small/medium business, chances are that you are already using the ubiquitous WhatsApp Business. This convenient voice & video call feature provides superior advantages for businesses. So no matter what system you use, WhatsApp Web calling will be available to you. And don’t worry, this convenient calling feature is being rolled out for both Mac and Windows users. By clicking call, they will be instantly connected to the desired customer. Once inside the WhatsApp Web app, business owners can easily initiate the calls by clicking the desired contact number and clicking on the voice or video call icon on the top-left corner. Business owners must download the WhatsApp desktop app and configure it by scanning the QR code using the WhatsApp in their smartphone. Now that the feature is coming to WhatsApp Web, it is important to understand how businesses can benefit from the same.įirst let’s look at how you can access the feature once it rolls out. It was particularly very useful for small and medium-sized businesses during the global pandemic and the lockdowns. WhatsApp’s voice and video calling feature on the mobile platform has become an excellent addition to the app in the recent years. The feature, which is currently in the Beta testing stage, is slowly being rolled out to people across the globe. Now the web platform of WhatsApp is getting a significant upgrade in the form of voice and video calls. It has been five long years since WhatsApp added its desktop version of the app named ‘WhatsApp Web’.
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